Guide
1. Registration/Login.
– Visit the Garnet website at garnet.org.in
– Click on the “My Account” icon to either register as a new vendor or log in if you already have an account.
– Complete the registration form with accurate details including your business information.
2. Accessing Vendor Dashboard.
– After successful registration/login, navigate to your vendor dashboard from the “My Account” section.
– Familiarize yourself with the dashboard interface, where you will manage products, orders, and most importantly, your payment settings.
3. Setting Up Payment Method.
– In the vendor dashboard, locate the “Payment Settings” or similar option.
– Choose your preferred payment method – options may include bank transfer or PayPal.
4. Bank Transfer Setup.
– If selecting bank transfer, enter the necessary details:
*Routing Number/MICR Number
– For overseas vendors, input the Routing number. For Indian vendors, use the MICR number mentioned on your passbook.
*Bank IBAN/Account Number
– For overseas vendors, input the IBAN number. For Indian vendors, use your account number mentioned on your passbook.
*Bank Swift Code/IFSC Code
– For overseas vendors, input the Swift Code. For Indian vendors, use your IFSC code mentioned on your passbook.
5. Potential Challenges.
*Routing Number/MICR Number
– If facing issues, double-check with your bank or financial institution for the correct number.
*Bank IBAN/Account Number
– For overseas vendors, ensure the accuracy of your IBAN. Indian vendors use their account number.
*Bank Swift Code/IFSC Code
– Confirm the Swift Code for international vendors and IFSC code for Indian vendors. Cross-verify with your bank.
7. Troubleshooting.
– If you encounter any issues during the setup process, Garnet’s support team is available to assist you. Contact them through the provided customer support channels.
8. Confirmation and Testing.
– Once payment details are entered, ensure that you receive a confirmation message.
– Test the withdrawal process with a small amount to confirm that payments are processed correctly.
9. Ongoing Management.
– Regularly check your vendor dashboard for updates on payments and orders.
– Keep your payment information up-to-date to avoid any disruptions.
Quick Shipment Guide~
When preparing your products for shipment on Garnet, it’s crucial to ensure they reach customers in excellent condition. Follow these guidelines for packaging various items:
1. General Guidelines.
– Start by cleaning and ensuring the quality of your product.
– Include any necessary documentation, such as invoices or user manuals.
– Securely seal all packages to prevent tampering during transit.
2. Books (Shipaped in an Envelope/Box).
– Wrap the book in a layer of plastic to protect it from moisture.
– Place the plastic-wrapped book into a padded envelope/box.
– Seal the envelope/box securely to prevent any damage to the book during transit.
3. Art Pieces (Shipped in a Cardboard Box).
– Plastic wrap the art piece to protect it from moisture and dust.
– Use a sturdy cardboard box for added protection.
– Place bubble wraps or additional padding inside the box to cushion the art piece.
– Ensure the art piece is secured within the box to prevent movement during transit.
– Seal the box with strong packaging tape to keep it securely closed.
4. Fragile Items.
– For delicate or breakable items, use extra cushioning such as bubble wrap or foam inserts.
– Mark the package as “Fragile” to alert shipping carriers and handlers.
5. Labeling.
– Clearly label each package with the customer’s address, including postal code and contact details.
– Attach any necessary shipping labels or barcodes (if) provided by Garnet through email.
6. Compliance with Shipping Regulations.
– Adhere to any shipping regulations or restrictions specific to the type of product you are sending.
7. Choosing a Reliable Shipping Carrier.
– Select a reputable and reliable shipping carrier that offers tracking services.
– Provide customers with tracking information so they can monitor the progress of their shipment.
8. Insurance.
– Consider purchasing shipping insurance for high-value items to protect against loss or damage during transit.
9. Quality Control.
– Perform quality control checks on your packaging process to ensure consistency and reliability.
10. Update Order Status Promptly.
– Stay proactive in keeping customers informed about the status of their orders.
– As soon as you receive shipment updates from the courier service, log in to your vendor dashboard on Garnet.org.in.
– Update the order status to reflect the current stage of shipment (e.g., “Shipped,” “In Transit,” “Out for Delivery”).
– Provide any available tracking information to customers, allowing them to track the progress of their orders in real-time.
– Timely updates foster transparency, build trust, and enhance the overall customer experience.
11. Garnet Customer Support.
– If you encounter any issues or have questions about packaging, reach out to Garnet’s customer support for assistance.
“Embark on the journey of entrepreneurship. Your store, your story. Turn dreams into reality and redefine success. Start today!
-Team Garnet